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Product support.

It should be noted that the author of this product is supplying you this as a service, as that, and no more. More advanced updates will cost, sorry.

The scope of this service includes the following and no more:

Service support is able to be contacted 24/7 over the Internet via email
Reported errors, detected bugs are corrected, if possible, and ASAP.
Uploaded updates are pre checked and checked again at storage.
Uploaded updates are completed on average once a month.
Server files, links, patch files, macros, and other add-ins that are not included in this service.
Hard copies of the Kitchen Pages, and any computer software media is not included.
Secure support is offered, drawing *.KPD files are only supported.


Secure support is offered and more information can be found in the section named 'Clients and networking features'. The simple fact is none of your critical information is ever enclosed within a KitCAD drawing file. The Bitmapped image allows for previewing while linking prevents security leaks.

Before any use of this product and/or service see the disclaimer at: http://www.kitchenpages.com/Rights.html

Users can contact support at: JRobinson@KitchenPages.com

Service updates are available from: http://www.kitchenpages.com/DownLoad.html

*Administration can contact support at: JRobinson@KitchenPages.com

* = Denotes that a fee may be applied for administration tasks that are generally not used in KitCAD updates, or downloads. Any bug or error fixing is another part of the service, and this information is not included here.

©Copyright 1999-2004, all rights reserved.

Updated on the 27th of June, 2004.